QC One

QC One Portal

Below is a guide on how to contact us and what services our customer support team provides.

Help is our middle name!

Support

This article explains how you can change change language.

Manage your language preferences in QC One Portal

This article explains how to retrieve a new password.

Forgot password?

Profile

This article explains how to manage users and work with different user roles.

Users

Inspector Seats is a feature that allows QC One admins to control user access to inspections within specific workspaces.

Inspector Seats

This article describes what inspector groups are and how these can be set up.

Inspector groups

A general introduction into the options to create inspections in the QC One portal, from an Excel import to an API connection.

Introduction into creating inspections

This article explains how inspections can be edited in bulk.

How to edit inspections in bulk?

This article explains how inspections can be deleted in bulk.

How to delete inspections in bulk?

This article explain the auto-deletion process of old inspections in QC One system.

Automatic Deletion of Old Inspections in QC One

Principal versus non-principal

Inspections

This article explains how to delete inspection reports in the QC One portal.

Delete a report

Reports

This article describes where you can track the QC One portal release number.

QC One portal versioning

SSO & MFA sign in

Did you know that the parameters you are using within QC One inspections can be made mandatory?

Make certain parameters mandatory

Everything about setting up photos as mandatory

Set up photos as mandatory

Features

Add, delete and assign roles of organisation users.

Organisation users & adding users

Organisation Users: Add, Delete & Assign Roles

Managing organisations

Organisations

This article describes the easy steps a user can take, to change email notification settings.

Manage email notifications

This article explains the email rejection list.

Report Email Rejection List

Notifications

Creating Products

Adding Product Translations

Deactivating Products

Creating Categories

Adding Category translations

Deactivating Categories

Creating specifications

Specification - General information

Introduction into specification Sections

Specification block types

Rules for building specifications

Specification statuses

Scheduling specifications

Converting legacy inspections to specification inspections

Converting legacy products to specifications

Creating SM Inspections in the QC One Inspector app

Editing SM reports (pushing finished inspections back to the status Waiting for QC)

Sharing specifications

Updating specifications

Specification Manager

Home

QC One Landings Page

Find answers and get help from Intercom Support and Community Experts

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