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Managing organisations

Organisation Users: Add, Delete & Assign Roles

Updated over 2 weeks ago


Administrators in QC One can manage users linked to their organisation account. Here's how:

What Can Organisation Users Do?

Organisation users (not licensees) can:

  • View reports in the inbox

  • Manage users/colleagues

  • Review analytics

  • Download raw periodic inspection data

How to Add a User

Only users with the Administrator role can manage users.

Step 1: Go to the “Users” Page

Navigate to the Users tab in the navigation bar.

Step 2: Click “Add User”

You’ll find a button labeled “Add User” — click it to begin.

Step 3: Enter the User’s Email Address

Type in the email of the person you wish to add.

Step 4: Select a Role

Choose the appropriate user role for them (e.g., Administrator, Viewer, etc.).

Step 5: Click Save

Click the Save button to complete the process.

What Happens Next?

  • If the user is new to QC One:
    They will receive an invitation email to join.

  • If the user already has a QC One account:
    A new workspace is added to their account automatically.
    (No email invitation is sent in this case.)

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