Keeping your application up to date is crucial for accessing the latest features, stability, and security updates.
What will you find in this article?
This article guides you through the following:
Why it’s important to have the latest version installed on your device;
Different types of updates offered by QC One;
How to install a Full App Release or Code Push Updates;
How do to know which application version you’re working with?
Frequently Asked Questions.
Why It's important to have the latest version?
Updating your app ensures a smooth User Experience and access to the most recent features, bug fixes, and security enhancements. Without updates, you may miss out on new functionality or experience issues that have already been resolved.
Different types of updates offered by QC One;
In general we distinguish two types of updates:
Code Push Updates.
Full App Releases.
Code Push Updates
Code push updates are minor updates that are delivered automatically within the application. These updates typically include small bug fixes or minor feature enhancements.
How to install Code Push Updates?
When a code push update is available, a popup notification will appear on your screen while you're using the app. The notification will prompt you to install the update. To proceed, simply click the "Install" button. After Installing, a manual restart of the application is necessary.
Full App Releases
Full releases are major updates that usually include new features, significant changes, and improvements to the application. These updates are not always automatically applied and might need to be downloaded manually. This depends on the App Store / Playstore settings of the user.
How to manually install a full app release for iOS Users
Open the App Store on your iPhone or iPad.
Search for the QC Inspector.
If an update is available, the "Update" button will appear next to the app. Tap "Update" to install the latest version.
If you would like to read more about the manual update options, please have a look at the following article: How to manually update apps on your Apple device - Apple Support .
How to manually install a full app release for iOS Users
Open the Google Play Store on your Android device.
Search for the QC One Inspector.
If an update is available, you’ll see an "Update" button next to the app. Tap "Update" to download and install the latest version.
How to install updates when your Organization is using Mobile Device Management
Some organization manage their devices and software updates through a MDM (mobile device management) system. If your organization is using a MDM system as well, you will not be able to download QC One Inspector on your own. Please reach out to the responsible department within your organization and they will guide you through the process.
Frequently asked questions
How do I know which application version I am working with?
How to restart an application manually?
How do I know which application version I am working with?
You can view your current application version number on the Settings screen.
If you are not sure whether you are using the latest version, you are welcome to reach out to our Support team on [email protected].
How to restart an application manually for Android devices?
Close apps through the Recent Apps menu
Tap the Recent Apps button (typically a square or three horizontal lines at the bottom of the screen).
Swipe left or right to find the app you want to close.
Swipe the app off the screen (up or sideways, depending on the device) to close it.
How to restart an application manually for iPhone or iPad (iOS Devices)
Close apps through the App Switcher with a Home button
Double-tap the Home button to open the App Switcher.
Swipe left or right to find the app you want to close.
Swipe up on the app to close it.
Close apps through the App Switcher On devices without a Home button (e.g., iPhone X and later)
Swipe up from the bottom of the screen and pause to bring up the App Switcher.
Swipe left or right to locate the app.
Swipe up on the app to close it.
Summary
Code Push Updates: Handled within the app. Click "Install" when prompted.
Full App Releases: Requires manual updates via the App Store (iOS) or Google Play Store (Android).
Organizational Updates: Contact your IT department if your organization manages updates.
By following these steps, you can ensure that your application is always up to date, giving you access to the latest features and improvements.